Louisburg residents should have received by now a letter from the new internet/phone company that has recently installed infrastructure in Louisburg. This letter informs residents of the new service, and provides information at the bottom of the letter on how to contact the provider if residents have any concerns. In addition to the punch list the City of Louisburg is maintaining for repair work as part of the installation, this is another method residents can use to reach out to the company. If you would like to report directly to the company for any damages to your property, you can do that here: https://www.optimum.com/louisburg